PRIVACY POLICY

Last Updated: 12 January 2025

At AlSoph Trading Company ("we," "us," or "our"), we value your privacy and are committed to safeguarding your personal data. This Privacy Policy explains how we collect, use, share, and protect your personal information when you visit our website at www.alsophtradingco.com (the "Site")

By accessing or using the Site, you agree to the data practices described in this Privacy Policy. We encourage you to review it carefully before providing any personal information.

1. Information We Collect

We gather personal information in the following ways:

1.1 Information You Provide to Us

When you engage with our Site—whether by creating an account, subscribing to our newsletter, making a purchase, or reaching out to us—we may collect:

  • Your name
  • Email address
  • Phone number
  • Mailing address
  • Payment details (for transactions)
  • Any additional details you submit via forms or correspondence

1.2 Automatically Collected Data

We also collect certain information automatically when you visit our Site using cookies, web beacons, and other tracking technologies, including:

  • Your IP address
  • Browser type and version
  • Operating system and device type
  • Referring URLs
  • Pages visited and interactions on the Site
  • Date, time, and duration of visits

This data helps us improve our website's functionality and optimize your experience.

2. How We Use Your Information

We process your personal data for purposes including, but not limited to:

  • Operating and maintaining the Site
  • Handling transactions, payments, and order fulfillment
  • Responding to customer inquiries and service requests
  • Sending important notifications, promotional content (if you have opted in), and administrative messages
  • Customizing your experience on the Site
  • Analyzing and enhancing website performance
  • Fulfilling legal obligations and enforcing our terms of service
  • Supporting internal business functions such as reporting, research, and development

We may combine information from different sources to better serve our users and improve our services.

3. Sharing of Information

We do not sell, rent, or trade your personal data. However, we may share information in the following cases:

3.1 Service Providers

We may work with trusted third-party vendors who assist us in business operations, such as payment processors, website hosting services, email marketing platforms, and analytics providers. These partners are contractually obligated to use your information solely to provide their services to us and must adhere to strict data protection policies.

3.2 Compliance with Legal Requirements

We may disclose personal data if required to comply with laws, regulations, legal processes, or governmental requests, or to protect our rights, safety, or the safety of others.

3.3 Business Changes

In the event of a company sale, merger, acquisition, or similar transaction, your personal data may be transferred to the new entity. If this occurs, we will notify you via email or a notice on our Site.

4. Cookies and Tracking Technologies

We use cookies and similar tracking tools to enhance user experience, remember your preferences, and analyze website traffic.

You can control cookie settings in your web browser. However, disabling cookies may impact some Site functionalities.

5. Data Security

We implement industry-standard security measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction. However, no system is entirely foolproof. If you suspect your data has been compromised, please contact us immediately.

6. Your Rights and Choices

6.1 Access and Correction

You have the right to request access to or corrections of the personal data we hold about you. You may also request data deletion or processing restrictions, subject to legal limitations.

6.2 Opt-Out of Marketing Communications

If you no longer wish to receive promotional emails from us, you can unsubscribe via the link in our emails or by contacting us directly.

6.3 Data Retention

We retain personal data only as long as necessary for business purposes, legal compliance, and dispute resolution.

6.4 Do Not Track (DNT) Signals

Our Site does not currently respond to Do Not Track browser signals. However, you can adjust your cookie settings as outlined above.

7. Third-Party Links

Our Site may contain links to third-party websites. These external sites have their own privacy policies, and we are not responsible for their data handling practices. We recommend reviewing their policies before sharing personal data.

8. Children's Privacy

Our services are not intended for individuals under 18 years of age. We do not knowingly collect data from minors. If we discover that we have inadvertently gathered data from a child, we will take prompt action to delete it.

9. International Data Transfers

As an internationally operating company, we may transfer your data to locations outside your country, including jurisdictions with different privacy laws. By using our Site, you consent to these transfers.

10. Updates to This Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page with the latest revision date. We encourage you to review this policy regularly to stay informed about how we handle your personal data.

11. Contact Us

If you have any questions about this Privacy Policy or how we handle your personal information, please contact us at:

AlSoph Trading Company

Email: info@alsophtradingco.com

By using our Site, you acknowledge that you have read, understood, and agreed to this Privacy Policy.